Customer Transaction Management

Customer Transaction Management
Business: CTM

Универсальный русско-английский словарь. . 2011.

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  • Customer experience — (CX) is the sum of all experiences a customer has with a supplier of goods or services, over the duration of their relationship with that supplier. From awareness, discovery, attraction, interaction, purchase, use, cultivation and advocacy. It… …   Wikipedia

  • Management information system — A management information system (MIS) provides information needed to manage organizations efficiently and effectively.[1] Management information systems involve three primary resources: people, technology, and information. Management information… …   Wikipedia

  • Customer integrated system — A Customer integrated system (CIS) is an extension or hybrid of the transaction processing system (TPS) that places technology in the hands of the customer and allows them to process their own transactions [1]. CIS represents a way of doing… …   Wikipedia

  • Customer intelligence — Contents 1 What it is 2 CI and CRM 3 Process 4 Example sources of data for CI 5 Benefits …   Wikipedia

  • Customer Care Concept — Das Customer Care Concept bzw. Kundenbetreuungskonzept beschreibt eine mögliche Service Organisation mit dem Ziel der Optimierung und Automatisierung von Service Prozessen. Das Schema einer solchen Service Organisation lässt sich mittels der… …   Deutsch Wikipedia

  • Customer Cost — refers not only to the price of a product, but also encompasses the purchase costs as well as use costs and post use costs. Purchase costs mainly consist of the cost of searching for a product, gathering information about it and obtaining it. The …   Wikipedia

  • Customer Lobby — Type Private Industry Business ratings and reviews Founded September 2007 Headquarters …   Wikipedia

  • Customer Account Data Engine — (CADE) is an update (currently under development) to the IRS e file system, used for filing United States income tax returns. Contents 1 Development 2 Benefits 2.1 Benefits to the Public 2.2 …   Wikipedia

  • Customer to customer — (C2C) markets are innovative ways to allow customers to interact with each other. While traditional markets require business to customer relationships, in which a customer goes to the business in order to purchase a product or service. In… …   Wikipedia

  • Transaction processing — For other uses, see Transaction (disambiguation). In computer science, transaction processing is information processing that is divided into individual, indivisible operations, called transactions. Each transaction must succeed or fail as a… …   Wikipedia

  • Customer Integrated System — A Customer Integrated System (CIS) is an extension or hybrid of the Transaction Processing System (TPS) that places technology in the hands of the customer and allows them to process their own transactions (Hagg et al., 2006).To both the customer …   Wikipedia


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